IFS AI Pilot PlatformPwC MENA · AI transformation
Function: Finance / AP InvoicingSuppression rule: k≥5

Stage 2 · Taxonomy calibration

Workflow Taxonomy — Finance / AP Invoicing

v1 was pre-seeded from hypothesis. v2 is the canary-calibrated taxonomy used for the wide run and all extraction.

Version
v2 — calibrated after the 3 canary interviews and SME review. 4 workflows added, 1 re-scoped, 1 made explicit.
IDWorkflowNode typeAutomation potentialDescriptionGroup
W01Invoice Receipt and LoggingActionVery HighVendor invoice received; clerk manually enters header data into SAPCore Invoice-to-Pay Flow
W02PO Matching (3-Way Match)ControlAlready automatedSAP matches invoice to PO and GRN; ~30-40% failure rate triggers W04Core Invoice-to-Pay Flow
W03Approval RoutingHandoffHighApproved invoice sent to budget holder by email; 1-7 day wait; WhatsApp workaroundCore Invoice-to-Pay Flow
W04Exception HandlingActionMediumSenior specialist triages parked invoices; resolves root cause; re-routesCore Invoice-to-Pay Flow
W05GRN ConfirmationHandoffHighProcurement liaison posts GRN so 3-way match can proceed; no automated triggerCore Invoice-to-Pay Flow
W10Payment ProcessingActionMediumSAP batch payment run; partially automated; funds transferred to vendorCore Invoice-to-Pay Flow
W06FX RevaluationNew in v2ActionVery HighNEW (canary) — multi-currency invoice: manual rate lookup, Excel calc, SAP journalException Sub-Flows
W07Dispute Tracking and Vendor Query ManagementNew in v2ActionHighNEW (canary) — vendor calls about overdue/disputed payment; resolved across 3 shadow systemsException Sub-Flows
W08Month-End AccrualsNew in v2ControlMedium-HighNEW (canary) — Controller estimates incurred-but-not-invoiced from incomplete data; 2-3 restatements/quarterManagement and Reporting Flows
W09AP Aging ReportingNew in v2ControlVery HighNEW (canary) — Team lead builds weekly 4h manual report; 5-7 day stale on deliveryManagement and Reporting Flows
W11Duplicate Invoice DetectionControlVery HighShould fire at W01; currently SAP catches exact duplicates only; 2 duplicate payments in 18 monthsAutomated / System Controls